Refund and Cancellation Policy

Effortless Solutions, Clear Policies: Your Refund and Cancellation Made Simple.

At Rational Systems Private Limited, we value your trust and aim to deliver the highest quality services. However, we understand that sometimes changes or cancellations may be necessary. Our Refund and Cancellation Policy ensures transparency and fairness in processing your requests. Please review the guidelines below to understand how refunds and cancellations are handled for the services purchased through our platform. For any inquiries, feel free to contact our support team.

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At Rational Systems Private Limited, we are committed to providing the highest level of service. However, we understand that there may be situations where refunds or cancellations are necessary. This policy outlines the terms under which refunds and cancellations will be processed.

Service Cancellation

  • You may request the cancellation of a service before it has been delivered. To cancel, please contact us at least 48 hours before the scheduled service delivery time.
  • Cancellations made after the service has been delivered or initiated will not be eligible for a refund.

Refund Eligibility

  • Refunds will only be provided if the service has not yet been rendered or if there was a mistake on our part.
  • If a service is not delivered as described or fails to meet agreed-upon expectations, a refund may be processed after a thorough review.
  • Refund requests must be made within 14 days of receiving the invoice.

Non-Refundable Services

  • Any services that involve third-party costs or have already been initiated (such as licensing, digital marketing, or setup costs) are non-refundable once initiated.
  • No refunds will be issued for services rendered unless otherwise agreed upon in advance.

Processing Refunds

  • Once a refund request is approved, the refund will be processed via the same method of payment originally used, typically within 7-10 business days.
  • Any charges levied by the payment gateway or processing fees may be deducted from the refund.

Payment Disputes

If you have any concerns regarding payments or believe that an incorrect charge has been made, please contact us immediately. We will work to resolve the issue promptly.