Terms and Conditions

Your Guide to Rights, Responsibilities, and Policies

Welcome to our Terms and Conditions page. Here, we outline the rules and guidelines that govern your use of our services. By accessing our website, you agree to these terms, which ensure a secure and fair experience for all users. Please review these carefully, as they cover important aspects like privacy, security, and liability. For any questions or clarifications, feel free to reach out to us.

Contact Us

Welcome to Rational Systems Private Limited’s website, www.rational.co.in. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

Services Offered

Rational Systems Private Limited provides IT services including but not limited to managed IT services, wireless solutions, website designing, digital marketing, cybersecurity, and digital transformation solutions. All invoices for services rendered are generated through Zoho Books and payments are collected via Zoho Payment Gateway, ICICI EazyPay and PayPal for International Payments.

Payment Terms

  • All invoices sent via Zoho Books are payable as per the terms mentioned in the invoice.
  • Payments can be made through UPI, credit card, debit card, or net banking using the Zoho Payment Gateway, ICICI EazyPay and PayPal for International Payments.
  • Payments are processed securely, and no payment details are stored by Rational Systems Private Limited.
  • Late payments may attract penalties as specified in the invoice or as per mutual agreement.

Refunds and Cancellations

Please refer to our Refund and Cancellation Policy for detailed information on refunds and cancellations.

Service Disruption

While we strive to ensure the continuous availability of our services, we cannot guarantee uninterrupted service due to unforeseen circumstances such as technical failures or system maintenance.

Limitation of Liability

Rational Systems Private Limited will not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or payment gateway.

Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved in accordance with Indian law.